Hello everyone!
I had scheduled my appointment for the haircut to be on Friday at 6pm but I was contacted the day prior asking if it would be possible to move the appointment to 5pm because the Stylist has a funeral to attend and needs to leave by 6pm. Of course I agreed! In order to accommodate I'll need to go to work early so that I can get off early.
Friday comes around and I got off work and of course got stuck in traffic which resulted in me being late by 15 minutes.
I felt so horrible because of course I don't want to be the reason why someone is late to a funeral! I rushed to the area and said that I had an appointment and that I was sorry that I was late. I was ready to make any accomodations. Stylist looked me up in the system and by the way keep in mind that I don't know who I'll be meeting with. She didn't even introduce herself to me or greet me in any way which didn't really bother me too much.
She then mentions that she would not be able to meet with me because she has a 6pm appointment. First thoughts?
WTF!!! Why would you reschedule me and schedule someone else in MY time slot? I would have made it to the 6pm appointment! I must say I was pretty irritated.
She proposes that she can take me but will spend a smaller amount of time on the treatment and at this point I was not happy but I agreed anyways because I just wanted to get it over with. I sat at the chair and immediately tells me that she would not be able to work on my hair because she didn't know how long my hair was. Thank you for adding on to my frustration.
All in all, we rescheduled for Sunday which is the day AFTER the coupon that I have expires. So I asked her if they will still accept the coupon and she insists that it'll be okay. I repeatedly asked if she was sure that it was okay and she goes to talk to the store manager who was busy so she told me that she would talk to her later. I trust her word on it and leave the store extremely upset.
I'll write up a review for my actual appointment tomorrow.
Nights!
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